Privacy Policy

Effective date: September 5, 2026
Last updated: September 5, 2026

Lynn’s Caregiving Services (“we”, “us”, or “our”) operates the website www.lynncaregiving.com. We are committed to protecting the privacy of individuals who visit our website or contact us through our online forms.

This Privacy Policy applies to personal information collected through our website, including our Client Care Application (Request Care), Contact form, and Careers / PSW Job Application form.

1. Who we are

Lynn’s Caregiving Services provides compassionate, non-medical in-home support services. For privacy-related questions or requests, please contact:

Lynn’s Caregiving Services
Email: lynncaregiving@gmail.com
Phone: (647) 829-9339

2. Information we collect

We collect personal information that you choose to provide to us. Depending on the form you use, this may include:

Care requests and contact messages

• First and last name
• Email address and phone number
• Preferred contact method
• Relationship to the person who may need care
• Type of support requested
• Preferred schedule and preferred start date
• Any additional details you include in your message or needs assessment

Job applications

• First and last name
• Email address and phone number
• Position preference (full-time or part-time)
• Availability and preferred shifts
• Relevant experience and other information you choose to share

Technical information

Like most websites, our hosting environment or security tools may automatically receive limited technical information such as IP address, browser type, device information, and the date and time of access. We use this information only as needed to operate, secure, and maintain the website.

3. Information we do not ask for

We do not ask visitors to submit the following through our website forms:

• Medical diagnoses or detailed health records
• Health card numbers
• Social Insurance Numbers
• Credit card or other payment details
• Other sensitive identifiers that are not needed to respond to an inquiry

Please do not include sensitive medical or financial information in free-text form fields. If additional details are needed to arrange care, we will discuss that privately through an appropriate channel.

4. How we use personal information

We use personal information for the following purposes:

• To respond to care requests and contact messages
• To understand the type of support being requested and discuss next steps
• To review employment applications and communicate with applicants
• To send a confirmation message when a care request is received, if that feature is enabled
• To operate, protect, and improve our website and related business communications
• To meet legal, regulatory, or professional obligations where applicable

We do not sell personal information. We do not use information submitted through our inquiry forms for unrelated marketing unless you have separately and clearly agreed to that.

5. How information is processed and shared

When you submit a form on our website, the information is securely transmitted to our server and then emailed to our business inbox for follow-up.

We may use trusted service providers to help us operate the website and send email, such as hosting providers and transactional email services. These providers are engaged only to perform services on our behalf and are expected to handle information appropriately for that purpose.

We may also disclose personal information if required by law, court order, or other lawful request, or where disclosure is reasonably necessary to protect the rights, safety, or property of Lynn’s Caregiving Services, our clients, or others.

6. Consent

By submitting a form on our website, you consent to our collection and use of the information you provide for the purposes described in this Privacy Policy. Where a form includes a privacy acknowledgement checkbox, submitting that form confirms that we may contact you about your request or application.

You may withdraw consent to further contact, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to respond to your request or continue a related discussion.

7. Retention

We retain personal information only as long as reasonably necessary to:

• Respond to your inquiry or application
• Maintain ordinary business records
• Meet legal, accounting, insurance, or operational requirements

When personal information is no longer needed for these purposes, we take reasonable steps to securely delete, destroy, or de-identify it.

8. Security

We take reasonable administrative and technical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include transmitting form submissions through our server environment and limiting access to business communications.

No method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Cookies and analytics

Our website is primarily informational and form-based. We do not currently use advertising cookies or third-party marketing trackers on the website. If we introduce analytics or similar tools in the future, we will update this Privacy Policy to describe how those tools are used.

10. Third-party links

Our website may include links to third-party websites, such as our Facebook page. Those websites are governed by their own privacy policies. We are not responsible for the privacy practices of third parties.

11. Children’s privacy

Our website is intended for adults seeking caregiving services or employment opportunities. We do not knowingly collect personal information from children through this website.

12. Your rights and choices

Subject to applicable Canadian privacy laws, you may request to:

• Access the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask questions about how your information is used
• Withdraw consent to continued contact where appropriate

To make a request, please email lynncaregiving@gmail.com or call (647) 829-9339. We may need to verify your identity before responding.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The “Last updated” date at the top of this page will be revised when changes are made. We encourage you to review this page periodically.

14. Contact us

If you have questions about this Privacy Policy or about personal information submitted through our website, please contact us:

Lynn’s Caregiving Services
Email: lynncaregiving@gmail.com
Phone: (647) 829-9339
Website: Contact page